Need Help? Call 855-601-9465 or TTY 800-955-8770

Learn About Medicare

Understanding Medicare and your health care coverage options

Medicare is federal health insurance offered primarily to people over age 65 and individuals under 65 who have disabilities. As one of Florida’s oldest and largest health plan providers, we’re focused on providing personal attention to the people we serve. We can help you navigate through the complexities of your Medicare health care and prescription drug options. Our goal is to help you find the plan that’s right for you.

Let us help you make sense of your choices

We're here to help make learning about your health care options as easy as possible. When you're ready for Medicare. Everyone is different when it comes to health care and prescription drug coverage, and there's no such thing as "one size fits all." Discover how Medicare works and the Medicare coverage options available from Florida Blue.

Let us help you get the coverage you need

As a health solutions company, we've been committed to helping generations of Floridians understand their health care coverage options for more than 70 years, and helping Medicare beneficiaries for more than 25 years. We'll help you evaluate your choices and explore our plans to see what makes the most sense for your needs.

Let us help you simplify Medicare

If you're going to be 65 soon, or are Medicare-eligible due to a disability, we'll help you make sure you have the right Medicare plan in place and make your health care future more secure.

Lady with hand on face

Questions about Medicare?

Call us toll-free:


(TTY users dial 1-800-955-8770)

8 a.m-8 p.m seven days a week from October 1st-March 31st and 8 a.m-8 p.m Monday through Friday from April 1st-September 30th

Florida Blue is a PPO, RPPO and Rx (PDP) Plan with a Medicare contract. Florida Blue HMO and Florida Blue Preferred HMO are HMO Plans with a Medicare contract. Enrollment in Florida Blue, Florida Blue HMO or Florida Blue Preferred HMO depends on contract renewal.

For assistance, current BlueMedicare Classic (HMO), BlueMedicare Classic Plus (HMO), BlueMedicare Premier (HMO), BlueMedicare Complete (HMO SNP), BlueMedicare Value (PPO), BlueMedicare Select (PPO), BlueMedicare Choice (Regional PPO), BlueMedicare Value (PPO), BlueMedicare Value Rx (PDP), BlueMedicare Premier Rx (PDP), BlueMedicare Complete Rx (PDP) and BlueMedicare Value Rx (PDP) members should call our Member Services number at 1-800-926-6565 (TTY: 1-800-955-8770). If you are not a Florida Blue Medicare member, please call 1-855-601-9465 (TTY: 1-800-955-8770). Hours are 8 a.m. - 8 p.m. local time, seven days a week from October 1 to March 31, except for Thanksgiving and Christmas. From April 1 to September 30, we are open Monday - Friday, 8 a.m. - 8 p.m. local time.

For assistance, current BlueMedicare Preferred (HMO) and BlueMedicare Preferred POS (HMO POS) Member Services number at 1-844-783-5189 for additional information. (TTY users should call 1-800-955-8770.) Hours are 8:00 a.m. - 8:00 p.m. local time, seven days a week.

This information is not a complete description of benefits. Call 1-855-601-9465 for more information. TTY users should call 1-800-955-8770.

Florida Blue Medicare Supplement Insurance policies are not connected with or endorsed by the U.S. Government or the Federal Medicare Program. These policies have limitations and exclusions.

Florida Blue is a trade name of Blue Cross and Blue Shield of Florida, Inc., an Independent Licensee of the Blue Cross and Blue Shield Association.

Medicare beneficiaries may also enroll in Florida Blue Medicare plans through the CMS Medicare Online Enrollment Center located at

FBM EDU 001 092016


Last Updated: 10.01.2018

Y0011_34455 1018 CMS Accepted


Need Help? Call 855-601-9465 or TTY 800-955-8770 | Monday - Friday - 8am - 8pm

Language assistance available:

Generally, the pronouns "our," "we" and "us" used throughout this website are intended to refer collectively to Blue Cross and Blue Shield of Florida, Inc. and its subsidiaries and affiliates. However, where appropriate, the content may identify a particular company; there, any pronouns refer to that specific entity.

Health insurance is offered by Blue Cross and Blue Shield of Florida, Inc., DBA Florida Blue. HMO coverage is offered by Health Options Inc., DBA Florida Blue HMO, an HMO affiliate of Blue Cross and Blue Shield of Florida, Inc. Dental, Life and Disability are offered by Florida Combined Life Insurance Company, Inc., DBA Florida Combined Life, an affiliate of Blue Cross and Blue Shield of Florida, Inc. These companies are Independent Licensees of the Blue Cross and Blue Shield Association.

FB MFT 001 NF 082015

© 2019 Blue Cross and Blue Shield of Florida, Inc. DBA Florida Blue. All rights reserved.

powered by

GuideWell Connect has entered into an arrangement with Florida Blue to provide software for online plan shopping and application.